The biggest challenge facing a new business is having sufficient capital. Ask anyone who’s been successful.
It typically takes a lot more time and it takes a lot more money than we ‘optimistic’ entrepreneurs estimate or like to admit.
We can help you acquire the capital your enterprise needs.
Planning is important in any business, especially new ones. But strategic planning is even better.
A strategic plan is vital and takes a lot of thought, wisdom and effort.
Draw on our expertise and proven track record and let us help you develop a strategic plan that fits your business and your budget.
Acquiring clients for your business is more than sales and marketing.
It’s a comprehensive approach to matching the needs of your clients to the mission of your business and optimizing each of the various transactions that comprise the entire client acquisitions process.
We are experts at helping you formulate and execute this fundamental part of your business.
The internet represents one of the most significant developments in our culture in the last 20 years.
Hopefully you are embracing it. If not, frankly, you are missing out.
Business owners need to remember, “Change is inevitable, but growth is optional.”
Allow us to develop and manage an effective SEM strategy for your business that includes organic and paid search marketing and fully leverages social media.
Let’s not just embrace it, let’s kill it.
Most businesses would be out of business if they lost their merchant account. So it’s worth keeping.
The average business pays about 2.5% of revenues from card sales in merchant services fees.
This represents about 25% of the typical businesses’ profit margin, so it’s worth optimizing.
We are experts at helping you keep and optimize your merchant services account.
First, let’s be clear. Having a merchant account is a privilege for the merchant. It is not a “right” or “entitlement”. And with privilege, comes responsibility.
It’s important that merchants do their part to manage their business and merchant account in a responsible manner. In short, doing the right thing; preventing fraud, protecting cardholder data, issuing refunds as needed, minimizing chargebacks, etc.
Due to the nature of the card payment process, however, merchants are actually in the most vulnerable position by far, in comparison to the cardholder, and the provider/processor.
The cardholder makes a purchase with the card of their choice, and the merchant provides the product or service, in good faith expecting to be paid by the provider/processor.
The cardholder is in control by virtue of rights granted to them from the user and the associations (Visa/MasterCard). The cardholder is given the right to dispute a transaction for up to 6 months. Upon dispute, the cardholder is refunded immediately and the merchant is left to prove the transaction was legitimate. In other words, the merchant is “guilty until proven innocent”.
The provider/processor has control as they reserve the right to actually pay the merchant (sales less processing fees). Merchants are typically paid within a couple of days for domestic accounts, and within a couple weeks for international accounts, as per the merchant agreement.
The merchant is in the middle, seemingly with no recourse in the event the provider/processor fails to fund the merchant.
The merchant is understandably completely dependent upon the provider/processor to honor the funding agreement, but all too often, providers exercise their control and may withhold deposits for a variety of reasons.
In most cases, provider/processors do the right thing. But sometimes, provider/processors will abuse their power, either deliberately, or inadvertently, and the merchant is left with no recourse to get their funds.
That’s where we step in.
First, we always encourage merchants to try and resolve things with the provider/processor directly. If that fails, then we are there to give the merchant leverage, through a variety of avenues: