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Even The Wise Men Needed a Guide
NorthStar Advisory NorthStar Advisory
678-777-2255
7145 Hartsfield Place
Suwanee,GA 30024
  • Services
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  • About the Founder
  • CEO Awards
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[rev_slider services]
[vc_row fullwidth=”yes” top_margin=”0″ bottom_margin=”0″ el_class=”ser-display” el_id=”hide”][vc_column][rev_slider_vc alias=”serv-mobile” el_class=”num-temp”][/vc_column][/vc_row][vc_row fullwidth=”yes” fw_columns=”yes” top_margin=”0″ bottom_margin=”0″ el_class=”home-img” css=”.vc_custom_1516201778958{padding-top: 50px !important;padding-bottom: 50px !important;background-image: url(http://northstaradvisorygroup.com/wp-content/uploads/2017/10/group-around-table.jpg?id=506) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}”][vc_column][vc_column_text]

SERVICES

[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_tta_tabs style=”modern” shape=”square” color=”juicy-pink” gap=”2″ alignment=”center” active_section=”1″][vc_tta_section title=”Funding” tab_id=”1506660799856-7f8edc70-6610″ el_class=”ser-tab my-row”][vc_row_inner el_id=”1506660799856-7f8edc70-6610″ el_class=”fl-acquire “][vc_column_inner width=”1/2″][vc_single_image image=”437″ img_size=”full” el_class=”img-height2″][/vc_column_inner][vc_column_inner el_class=”space” width=”1/2″][vc_column_text el_class=”ser-fund”]The biggest challenge facing a new business is having sufficient capital.   Ask anyone who’s been successful.

It typically takes a lot more time and it takes a lot more money than we ‘optimistic’ entrepreneurs estimate or like to admit.

We can help you acquire the capital your enterprise needs.[/vc_column_text][/vc_column_inner][/vc_row_inner][/vc_tta_section][vc_tta_section title=”Strategic Planning” tab_id=”1506660799882-f9baaf00-9578″ el_class=”ser-tab my-row”][vc_row_inner el_id=”1506660799882-f9baaf00-9578″][vc_column_inner width=”1/2″][vc_column_text el_class=”ser-fund”]Planning is important in any business, especially new ones. But strategic planning is even better.

A strategic plan is vital and takes a lot of thought, wisdom and effort.

Draw on our expertise and proven track record and let us help you develop a strategic plan that fits your business and your budget.[/vc_column_text][/vc_column_inner][vc_column_inner width=”1/2″][vc_single_image image=”439″ img_size=”full” el_class=”img-height3″][/vc_column_inner][/vc_row_inner][/vc_tta_section][vc_tta_section title=”Business Development” tab_id=”1506660808955-d4053d7e-3a0a” el_class=”ser-tab my-row”][vc_row_inner el_id=”1506660808955-d4053d7e-3a0a”][vc_column_inner width=”1/2″][vc_single_image image=”442″ img_size=”full” el_class=”img-height2″][/vc_column_inner][vc_column_inner width=”1/2″][vc_column_text el_class=”cli-acqu”]Acquiring clients for your business is more than sales and marketing.

It’s a comprehensive approach to matching the needs of your clients to the mission of your business and optimizing each of the various transactions that comprise the entire client acquisitions process.

We are experts at helping you formulate and execute this fundamental part of your business.[/vc_column_text][/vc_column_inner][/vc_row_inner][/vc_tta_section][vc_tta_section title=”Search Engine Marketing” tab_id=”1506660810681-83220f8b-adc7″ el_class=”ser-tab my-row”][vc_row_inner el_id=”1506660810681-83220f8b-adc7″][vc_column_inner el_class=”fl-sengi” width=”1/2″][vc_column_text el_class=”ser-search”]The internet represents one of the most significant developments in our culture in the last 20 years.

Hopefully you are embracing it.  If not, frankly, you are missing out.

Business owners need to remember, “Change is inevitable, but growth is optional.”

Allow us to develop and manage an effective SEM strategy for your business that includes organic and paid search marketing and fully leverages social media.

Let’s not just embrace it, let’s kill it.[/vc_column_text][/vc_column_inner][vc_column_inner width=”1/2″][vc_single_image image=”444″ img_size=”full” el_class=”img-height4″][/vc_column_inner][/vc_row_inner][/vc_tta_section][vc_tta_section title=”Merchant Services” tab_id=”1506660811768-8dd8d7ec-ebad” el_class=”ser-tab my-row”][vc_row_inner el_id=”1506660811768-8dd8d7ec-ebad”][vc_column_inner width=”1/2″][vc_single_image image=”446″ img_size=”full” el_class=”img-height5″][/vc_column_inner][vc_column_inner el_class=”merc-new” width=”1/2″][vc_column_text el_class=”ser-fund”]Most businesses would be out of business if they lost their merchant account.  So it’s worth keeping.

The average business pays about 2.5% of revenues from card sales in merchant services fees.

This represents about 25% of the typical businesses’ profit margin, so it’s worth optimizing.

We are experts at helping you keep and optimize your merchant services account.[/vc_column_text][/vc_column_inner][/vc_row_inner][/vc_tta_section][vc_tta_section title=”Merchant Resolution Services” tab_id=”1506661075810-f70b1bad-9e6b” el_class=”ser-tab my-row”][vc_row_inner][vc_column_inner width=”1/2″][vc_column_text el_class=”serv-merchant”]First, let’s be clear. Having a merchant account is a privilege for the merchant. It is not a “right” or “entitlement”. And with privilege, comes responsibility.

It’s important that merchants do their part to manage their business and merchant account in a responsible manner. In short, doing the right thing; preventing fraud, protecting cardholder data, issuing refunds as needed, minimizing chargebacks, etc.

Due to the nature of the card payment process, however, merchants are actually in the most vulnerable position by far, in comparison to the cardholder, and the provider/processor.

The cardholder makes a purchase with the card of their choice, and the merchant provides the product or service, in good faith expecting to be paid by the provider/processor.[/vc_column_text][/vc_column_inner][vc_column_inner width=”1/2″][vc_single_image image=”578″ img_size=”full” el_class=”img-height”][/vc_column_inner][vc_column_inner el_class=”mar-top”][vc_column_text]

The cardholder is in control by virtue of rights granted to them from the user and the associations (Visa/MasterCard). The cardholder is given the right to dispute a transaction for up to 6 months. Upon dispute, the cardholder is refunded immediately and the merchant is left to prove the transaction was legitimate. In other words, the merchant is “guilty until proven innocent”.

The provider/processor has control as they reserve the right to actually pay the merchant (sales less processing fees). Merchants are typically paid within a couple of days for domestic accounts, and within a couple weeks for international accounts, as per the merchant agreement.

The merchant is in the middle, seemingly with no recourse in the event the provider/processor fails to fund the merchant.

[/vc_column_text][/vc_column_inner][/vc_row_inner][vc_row_inner][vc_column_inner width=”1/2″][vc_single_image image=”473″ img_size=”full” el_class=”img-height”][/vc_column_inner][vc_column_inner width=”1/2″][vc_column_text el_class=”merch-bott myspace”]The merchant is understandably completely dependent upon the provider/processor to honor the funding agreement, but all too often, providers exercise their control and may withhold deposits for a variety of reasons.

In most cases, provider/processors do the right thing.  But sometimes, provider/processors will abuse their power, either deliberately, or inadvertently, and the merchant is left with no recourse to get their funds.

That’s where we step in.

First, we always encourage merchants to try and resolve things with the provider/processor directly. If that fails, then we are there to give the merchant leverage, through a variety of avenues:[/vc_column_text][/vc_column_inner][/vc_row_inner][vc_row_inner][vc_column_inner width=”1/3″]

Education

Merchants can sometimes be coached in resolving disputes with provider/processors on their own. We encourage this and can provide consulting can provide consulting to merchants on this basis.

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Reputation Management

Information is now at our fingertips.  Businesses live and die based on their reputation.  We live in a digital age, and we operate in a free market. If a provider/processor is

delivering poor service, the public, and authorities need to know about it.

We specialize in leveraging social media, review sites, the BBB, the media, the Electronics Transaction Association, the FTC, and our network of merchant level sales people and contacts throughout the industry.  No one wants bad press or the authorities investigating them.

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Legal

Sometimes justice can be sought quickly and effectively through litigation.  We see this as a last resort, but it is justified on many cases.

Provider/processor contracts tend to be

one sided favoring the provider/processor, but our network of specialized attorneys across America are effective in leveling the playing field in favor of the merchant.

Finally, merchants have a voice thanks to the leverage afforded them by NorthStar Advisory Group.

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